Privacy Policy
Last updated: 01.11.2024
1. Introduction
Welcome to SolarLightHome ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.solarlighthome.com.
2. Information We Collect
We collect the following types of personal information when you use our services:
2.1 Personal Information
- Name
- Email address
- Phone number
- Shipping and billing addresses
2.2 Usage Data
- Shopping preferences
- Purchase history
- Browsing behavior on our website
- Products viewed or added to cart
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and account
- To send you important service updates and notifications
- To improve our website and shopping experience
- To provide personalized product recommendations
- To maintain accurate customer records
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal information under the following legal bases:
- Performance of a contract (to fulfill your orders)
- Legitimate interests (to improve our services)
- Your consent (for marketing communications)
- Legal compliance
5. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
6. Your Rights
Under UK data protection law, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
8. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
9. Third-Party Sharing
We do not sell your personal information to third parties. We may share your data with:
- Service providers who assist in operating our website
- Delivery companies to fulfill your orders
- Law enforcement when required by law
10. Contact Information
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to stay informed about how we protect your information.
12. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
